Head of Communication, Technologies and Business Transformation

Welcome - thank you for your interest in our role.

We are looking to appoint to the pivotal position of Head of Communication, Technologies and Business Transformation for Ryedale District Council; this role is a career enhancing opportunity for a communications professional who has a proven record of strategic leadership, together with the ingenuity and ambition to showcase Ryedale.

Ryedale is a diverse and beautiful area of spectacular scenery, bustling market towns, dale and hill farms, and picturesque villages. However we are much more than beautiful! We are an ambitious and forward looking Council, we have set out our direction and vision to ensure we meet our challenges and also seize opportunities to enhance Ryedale District as a great place to live, visit and do business.

This role will further build the reputation of Ryedale District Council on a regional, national and international stage enabling us to realise our ambitions working with partners, agencies and communities. Internally through employee engagement and strong multi-layered staff communication the post holder will enhance our reputation as an employer of choice. This role plays a vital role in community consultation, engagement, working with local politicians and raising awareness with the residents we serve by keeping them informed, engaged and enabling their voice to be instrumental in the design, development and delivery of services.

With no overall controlling political party, the political context at Ryedale is not without challenge, however members are united in their commitment and ambition for Ryedale and resolute in their ambition for the future.

This high profile position will lead and manage the strategic direction and operational implementation of an integrated proactive approach to internal, external and electronic communication and IT technology. This requires the delivery of high performing and innovative communication service together with the ability to strategic commission IT service and resources. Utilising a full range of services, from communications via strong relationships with the media, through to seizing the opportunities of modern communication technologies, such as those offered by social media; you will lead our digital and online presence, including our corporate website.

As a communications professional you will support service changes and customer campaigns to change behaviour, build a profile for the council, manage its reputation as well as use crisis management skills to respond effectively. Striking the balance between communications designed to manage risk, instilling a sense of calm and conversely at times, bold, innovative communications that excites and invigorates!

You will be adept at proactive and reactive communication strategies; skilfully leading crisis communication responses to critical and emergency situations, whilst also expertly identify opportunities to prepare the ground for future strategic approaches. You will form strong and collaborative partnerships across the region, particularly with health, police and other emergency services.

To be successful in the role you will have a track record of leading successful communications services within a large and complex organisation, alongside in-depth knowledge of political and public sector landscapes and the communication challenges this naturally presents.

This is an exciting opportunity to make an impact at a time when we have strong and stable leadership with great ambition for our future.

If you are up to the challenge, we look forward to receiving your application.

Stacey Burlet
Chief Executive, Ryedale District Council
Tony Galloway
Interim Deputy Chief Executive, Ryedale District Council

Ryedale District Council is committed to continuing doing what matters for Ryedale through prioritising and achieving sustainable growth, focussing on customers and communities and demonstrating a ‘One Ryedale' approach.

We are an ambitious Council, passionate about our communities and the services we deliver. Providing services for circa 53,000 residents, local businesses and the many visitors to the area Ryedale district covers an area of 585 square miles and is one of the seven districts that make up North Yorkshire.

The Council is recognised regionally as an exemplar for its planning services and is keen to work in partnerships where possible. We benefit from the work of the Local Enterprise Partnership, ensuring we have a seat at the negotiating table.

You would be joining us at an exciting time, a time when we are moving our Vision further forward and turning that vision into a reality. We have an ambitious programme for economic growth with a commitment to create a more enterprising culture and to realise our significant economic growth opportunities. Our customers are at the heart of everything we do and we are also bringing in new ways of working, co-developing services and supporting our residents and communities to access our services in different ways and promoting self-resilience.

Ryedale is the second safest local authority area in England. Safer Ryedale, the community safety partnership have developed effective multi-agency working and support a network of neighbourhood watch schemes. These groups are the eyes and ears of the Council across the district.

The Council has put in place a financial strategy to ensure long-term financial stability, the achievement of value for money and funding for priorities, we have the opportunity to invest in our future to maximise the benefit to the communities of Ryedale.

The Council has an ambitious agenda to deliver its priorities over the coming years as clearly articulated in the Corporate Plan 2017 to 2022. It is essential to address the continuing austerity measures, realise our economic growth opportunities, be at the forefront of the evolving devolution agenda and to fulfil its ambition to make Ryedale a great place to do business, to enjoy life and to make a difference.

Our services are designed around our customer's needs and we both deliver and commission solutions with those best placed to deliver services on our behalf, achieving efficiencies and resilience in return. When we engage with residents about priorities for the future, a consistent message is that good jobs and a thriving economy are vital to the quality of life for residents of Ryedale, but this must be balanced against maintaining the quality of the local environment which is highly valued. This message is particularly strong from young people.

Some of our key ambitions include:

  • Making the Ryedale district a great place to do business - securing new investment in the district, improving employment opportunities and working with education providers to support people accessing training and education that will skill them for work.
  • Making the Ryedale district a great place to enjoy life - improving the supply of housing and healthy life choices.
  • Making the Ryedale district a great place to make a difference - empowering and involving people in decisions about their area and their services, enabling people to get involved, volunteer and contribute to delivering services locally and facilitating people to access and use alternative service delivery channels.

For more information about Ryedale District Council please visit www.ryedale.gov.uk.

Nestling between the City of York and heritage coastline, Ryedale has the North York Moors National Park form the northern border of the district and the Yorkshire Wolds the southern limit.

Comprising Helmsley, Kirbymoorside, Malton, Norton-on-Derwent and Pickering, Ryedale District has much to offer. An area of stunning contrasts and outstanding beauty, offering one of the most diverse landscapes in England. Filled with historical monuments, bustling market towns, stunning moorland and open countryside offering many opportunities for walkers and cyclists, and those that enjoy a little something more extreme!

Ryedale boasts the largest range of adventurous activities in Northern England. Our great golf courses, rivers to fish, or perhaps the regions watersports, gliding and rock climbing offer the exhilaration you are looking for? In nearby Dalby Forest, star watching events suitable for families take place throughout the autumn and winter months.

New to North Yorkshire?

As the largest county in the country we really do have it all… wide open spaces, traditional market towns, coastal resorts, quaint rural villages, vibrant cities and simply stunning rural landscapes not least within our two national parks. There are a wide range of shopping, leisure and cultural facilities as well as excellent schools, universities, road and rail links, there really is everything to offer you and your family as a place to work, live and enjoy! Our history of strong educational attainment, safe communities, low unemployment, rich heritage and culture offer a variety of pastoral pursuits that makes North Yorkshire a residence of choice.

Travelling further afield we have convenient connectivity, with a little over two hours commute on the main train line to London or Edinburgh!

For further information regarding the region take a look at www.yorkshire.com and www.visitryedale.co.uk.

Job title: Head of Communication, Technologies and Business Transformation
Location: Malton, Ryedale, North Yorkshire
Contract: Permanent
Salary: £51,123 to £58,597

The role of Head of Communication, Technologies and Business Transformation for Ryedale District Council is a career enhancing opportunity.

As a council we recognise the importance of investing in our communications function, maximising the internal and external benefits of keeping people informed and engaging with a wide range of partners, communities and vitally, the public.

As a result we are looking for an experienced and innovative Head of Communication, Technologies and Business Transformation who can provide pro-active and creative strategic input and leadership locally, regionally and beyond.

As Head of Communication, Technologies and Business Transformation, you will be responsible for the development and delivery of a high quality communications strategy and addressing specific areas of improvement, providing the media channels and platforms which enable the council to realise its aspirations in both the short and long term. You will lead a high performing service with modern innovative approaches. You will use the resources available to you through partnership working to maximise breadth of impact.

You will work closely with the Senior Management Team and Elected Members to ensure that the Council’s reputation is maintained and enhanced through effective engagement with members, partners, residents, staff and stakeholders. This will include proactive promotion of the Council Plan priorities.

To be successful in the role you will have a track record of leading successful communications strategies, have a strong awareness of IT capability and functionality within a complex organisation, alongside in-depth knowledge of political and public sector landscape and the communication challenges this naturally presents. Strong leadership skills are needed to elevate the role of communications across the organisation and perform a critical element of achieving the organisation’s objectives.

With strong communication and engagement skills and the ability to think creatively you will use your presence to influence and lead people through a fast period of change and enhance the reputation and image of the council through transparency and openness.

Partnership working is integral to what we do, and a key part of the role will be to understand the practical and political challenges of working across a complex organisation and with a range of partners, bringing a sophisticated and agile approach to a busy and multi-faceted agenda.

You will be challenged with becoming a key strategic enabler, quickly winning the respect of colleagues and partners in order to successfully drive through the necessary changes and embed communications as a strategic, proactive and core function of the council.

This is a unique opportunity that requires both versatility and resilience, offering a professional challenge that the right person will relish as well as genuine opportunity to make a real difference to the communities of Ryedale.

Whilst benefiting from the beautiful countryside, commuting to Ryedale and our head office in Malton is easier than you might imagine, and with agile modern working practice this opportunity presents an ambitious communication professional with an enviable out of work lifestyle to match a progressive career.

Supporting documents

Contact us

For an informal discussion about this opportunity we encourage applicants to contact Tony Galloway - Deputy Chief Executive on 01653 600666 ext 43203.

For a discussion regarding the recruitment process please contact Sarah France-Gorton, our recruitment partner, on 01609 798106.

How to apply

To apply please send your CV including a personal statement in one Microsoft Word document to sarah.france-gorton@northyorks.gov.uk by midnight on Sunday 7 July 2019.

It is important that your CV includes: your full contact details (telephone, email, address), full employment history (name of employer, job titles, dates of employment and salary), full education history (qualification, grade, dates and place of study), explanation of any gaps in employment and the contact details of at least two referees including your current / most recent employer indicating whether you provide us with the authority to contact each referee prior to interview.

Your personal statement should outline your motivation for applying and how you meet the criteria for the role.

We will not accept applications from agencies.

This is a politically restricted post.

Key dates

Closing date: Sunday 7 July 2019
Shortlisting date: Monday 8 July 2019
Assessment event: Wednesday 24 July 2019

Your privacy

Ryedale District Council is committed to protecting your privacy when you use our services. Please refer to our Privacy Statement which explains how we use information about you and how we protect your privacy.

Designed and built by NY Resourcing